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Louhi Location Solution Boosts Johtotieto’s Customer Service

Louhi Location solution boosts customer service at Johtotieto and speeds the process despite the time of day. The service also makes it easier to manage digging permits and cable location plans.

Sito supplied Johtotieto Oy with Louhi Service for managing digging permits and cable location plans. The service has been expanded for builder and constructor self-use.

The service includes all cable location data from Johtotieto’s partners and it’s based on Sito’s Louhi Location Solution. The service boosts customer service at Johtotieto and speeds the process despite the time of day. With the service a builder can define borders for the digging site, load the cable locations on that area, and if necessary, order the cable location plan through a guided service.

The service prevents any damage to the infrastructure of functions essential to society.

Johtotieto handles tens of thousands of contacts on a yearly basis from construction companies, municipalities, private excavators, designers, and government officials about cable locations.

Johtotieto Oy is a part of the Finnish Erillisverkot Group.